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FREQUENTLY ASKED QUESTIONS
Call us direct at 281-675-2960 or 888-874-0719
eMail us at: newpatient@densonmedical.com
New to Denson Medical?
How Do I Reorder My Supplies?
Based on your last order and typical usage of the product(s), one of our team members will contact you based on your preferred communication method.
eMail us at: reorders@densonmedical.com (click here to easily access reordering supplies)
Call us at 281-675-2960 or 888-874-0719
3 - 5 business days
How Long Does It Take To Ship/Receive My Supplies?
Please contact our Customer Service Department at 281-675-2060 or 888-874-0719
Can I Return My Product(s)?
Patient Address, Phone, eMail, Insurance, Physician
Call us direct at 281-575-2960 or 888-874-0719
eMail us at: customerservice@densonmedical.com
How Do I Update/Change Any of My Information?
DEXCOM
https://www.dexcom.com
1-844-607-8398
24 hours a day, 7 days a week
ABBOTT FREESTYLE LIBRE SYSTEM
https://www.freestylelibre.us
1-855-632-8658
Monday - Friday 8am - 8pm ET, excluding holidays
TANDEM INSULIN PUMP
https://www.tandemdiabetes.com
1-877-801-6901
24 hours a day, 7 days a week
Who should I contact for issues regarding my Dexcom CGMS, Freestyle Libre, or Tandem Insulin Pump?
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